Thursday, January 28, 2010

Tesco bans the pyjama brigade

Tesco in Cardiff has decided it doesn't want its customers coming in wearing nightwear and it has caused such a storm, it's made the national news.

I know how I feel about the subject, and I've made a Squidoo lens all about it - I would NEVER do this - sheer laziness and lack of self respect. Not only that, I'm thinking what if one of my favourite celebrities just happened to be browsing the aisles in the store and I bumped into them - I'd be so embarrassed. But, it seems that I may not be in the majority and BBC Radio 4's PM news programme had plenty of correspondence saying that it's perfectly OK.

I'll be interested to see if my local Tesco takes a stand on the subject. Rather than worrying about what their customers are wearing, I would rather they improved the standard of fresh food that they sell, pay their suppliers a fair price and cared a bit more about animal welfare. Oh, and made sure that their special offers are special for the customers and not a con.

When my local store re-opened after a rebuild, I thought I would at least give it a chance. I wished I hadn't. Whoever designed it, must have been standing on his head. You have to walk the full length of the store to reach basics like milk and bread - past all the new things they now sell that I wouldn't buy anyway.

One of the items on my list on that first visit was the particular type of tinned tuna my fussy cat prefers. I found single tins at one price and a 'special offer' pack of 3 tins which I expected to be cheaper per tin. WRONG! Believe it or not, it was nearly £1 more!

I took the two packs to the customer desk and I expected an apology for making a mistake and to be offered the 3-pack at a more appropriate price.  I didn't get the response I expected and was virtually accused of wasting the assistants time - when I expressed some mild annoyance with her attitude, she said she would 'tell the duty manager'. I did expect that on a subsequent visit that the error was corrected - it wasn't. 

I am tempted to visit in my pyjamas this weekend or wear a fluffy dressing gown over street clothes - perhaps then I'll get some proper attention to an outright rip-off.


A Heron's View said...

What are pyjamas ?